Small Business Chat

Advice, Opinion & News for Entrepreneurs

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Analytics – Why They REALLY Matter To SMEs

Small businesses that have an understanding of their customer relationships, sale points and overall business productivity are in an excellent position to thrive. This is especially true as we come out of perhaps one of the most difficult trading periods… Continue Reading →

The rules for VAT registration and the small business

VAT and the rules regarding registration may seem a little confusing but they don’t need to be. Read on as we look at what the small business needs to do about registering for VAT.  When should you register? If your… Continue Reading →

How To Keep Marketing Even If Your Business Is Closed

Your business may be forced to close during lockdown, but this most certainly is not the time to go silent.  Keeping existing customers informed is one reason that a visible presence is important. However, you could still work on retaining your… Continue Reading →

Setting Up A Small Delivery Business – What to Consider

Throughout the recent pandemic, delivery businesses have thrived, but there is certainly room for others to reap the benefits of an industry that is seeing unprecedented demand. Making sure you have the necessary physical equipment and covering the legal aspects such… Continue Reading →

How to start a business in the middle of a pandemic

This may sound like one of the craziest things you have heard, starting a business in the midst of a global pandemic. Especially since that pandemic is forcing an increasing number of businesses of all sizes to close or scale… Continue Reading →

3 Types Of Video Marketing That Could Benefit Your Business

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For businesses expanding internationally language considerations are extremely important. Will you target English speaking countries, for instance, or multilingual audiences? This is an important decision because advertising materials and your website itself will need to be available in different languages. Any video resources will similarly need to be available in multiple languages or at least have subtitling or voice-overs on the videos. Matinee Multilingual talk about how best to tackle these multi-lingual issues.

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Robust Credit Control Tips for Small Businesses

Any small business owner will tell you that success lies in getting customers to settle their bills on time, and it can be infuriating when this doesn’t happen. Sending out constant reminders is time and resource consuming, and the longer… Continue Reading →

Better brainstorming – 6 techniques to make the most of your staff

Group brainstorming can be a highly effective way of using the power of the collective mind to address a business related issue. Bringing together all the different skills and experience of your employees in this way can help to inspire… Continue Reading →

Good Body Language: It’s Importance in Business

Body language is incredibly important and it is important we understand how important it is in relation to all aspects of our life and work. Here we look at the 8 different elements of body language.   Our body language… Continue Reading →

Small Business Guidelines for GDPR

The Data Protection Act 2018 enshrines in law new General Data Protection Regulations (GDPR), giving protection to EU residents on how companies and sole traders manage the collection, process and use of their personal and sensitive data.   The regulations apply… Continue Reading →

How To Become An Empathetic Leader

Whether you are the head of an organisation or leading a small team of employees – you need to have a strong yet gentle approach; especially when it comes to dealing with different personalities and emotions. Long gone are the… Continue Reading →

Does your business need a CRM?

The term CRM is one that is used quite a lot, however despite the frequency with which it is used not everyone really understand what they are or more importantly if they need one.  What is a CRM and what… Continue Reading →

What are the Best Online Marketing Strategies for Start-Up Businesses?

Starting a new business at any time is a risk but with the current crisis once again stalling the economy, every startup needs to have a strong marketing strategy. What online tools should be considered? Marketing is about sales and… Continue Reading →

A Beginners Guide to CRM

With virtually every business online, managing your website is important. You’ll have an understanding of managing customer relationships online and are encouraged to do so using a CRM product. But what is CRM? What benefits will it bring your business? … Continue Reading →

Small Business Help During The Coronavirus Pandemic

This is a worrying and confusing time for small businesses up and down the country with business owners perhaps not clear on where they stand with obligations to employees or whether help is available to access. Hopefully, our guide will… Continue Reading →

4 Things You’re Doing Wrong With Your Video Marketing

Video is a fantastically effective tool in marketing but only if it’s done right. Advances in video editing technology available to everyone with a smartphone has lead to an explosion of videos in every sphere you can think of and… Continue Reading →

How not to run a small project

Is a small project more or less likely to be successful than a large one? Whilst there are many explanations as to why projects fail, these reports rarely distinguish between Enterprise and SMBs, or between a mega-project and a pilot…. Continue Reading →

How Video can help you turn your Business into a Brand

Video is a highly engaging and versatile medium and, as such, developing a powerful video content strategy can help you to connect with your audience in deeper and more meaningful ways. From instructional and educational content to rather more overtly… Continue Reading →

Customer Retention Tips for Small Businesses

Did you know that the average company loses roughly 20 per cent of their customers on a yearly basis because they do not attend to customer relationships? In fact, in some industries, this can rise to as much as 80… Continue Reading →

A Small Business Guide to Digital Signage

Also known as Digital Out of Home Advertising (DOOH), according to a technical SEO audit service I was speaking to recently, digital signage is a display that utilises technology like LED, LCD, e-paper, and projection. It functions as a means… Continue Reading →

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