Small Business Hub

Advice, Opinion & News for Business Owners

Why “LowFi” Authenticity Is Winning for UK Service Brands

AI might have the capacity to create flawless faces, scripts that are perfect and marketing content that is polished to an almost impossible level. However, UK service brands are increasingly discovering that perfection is no longer persuasive.  What the customer of 2026 really wants… Continue Reading →

Email Marketing – Best Practice, Tips and Tricks

Email marketing is one of the least expensive options in the marketing armoury. Once you have a list of emails from enquiries and those who have signed up to your site or receive your newsletters, it’s time to start making… Continue Reading →

3 Types Of Video Marketing That Could Benefit Your Business

For businesses expanding internationally language considerations are extremely important. Will you target English speaking countries, for instance, or multilingual audiences? This is an important decision because advertising materials and your website itself will need to be available in different languages.

Why aren’t small businesses taking cyber security seriously?

The cost of data security breaches in the UK has doubled, causing the government to urge businesses to take action. Nowadays, the average cost of the most serious online breaches is almost one and a half million pounds. When you… Continue Reading →

A Beginners Guide to CRM

With virtually every business online, managing your website is important. You’ll have an understanding of managing customer relationships online and are encouraged to do so using a CRM product. But what is CRM? What benefits will it bring your business? … Continue Reading →

Automating AI Customer Service for Micro-Businesses

Customer service can seem like a continual juggling act for UK micro-businesses. Trying to fit in emails between deliveries, dealing with social media messages at all times of the day and trying to ensure customers are happy whilst taking care of all… Continue Reading →

Should you consider an eBook for marketing your business?

If you are considering how to improve relationships with your customers whilst also reaching your marketing objectives, then you may be thinking about making an eBook. This is an electronic book filled with online content. It will feature an in-depth… Continue Reading →

Podcasting as a Small Business Marketing Tool: A Step-by-Step Guide

Podcasting is a good way for smaller businesses to make sure that they are reaching larger audiences. Our step-by-step guide will take you through everything you need to consider.  What are the benefits of starting a podcast? Podcasts are very… Continue Reading →

Subscription Models for Small Businesses – Success Stories

The subscription economy has grown beyond just services and monthly magazines. It is a powerful, and accessible revenue model for small businesses in the UK who are looking for stability, security, predictability, and better customer relationships. From specialised software providers to local coffee roasters who deliver beans, the subscription model provides a vital solution to the impulsive nature of transactional commerce. For small businesses, this… Continue Reading →

Better brainstorming – 6 techniques to make the most of your staff

Group brainstorming can be a highly effective way of using the power of the collective mind to address a business related issue. Bringing together all the different skills and experience of your employees in this way can help to inspire… Continue Reading →

Good Body Language: It’s Importance in Business

Body language is incredibly important and it is important we understand how important it is in relation to all aspects of our life and work. Here we look at the 8 different elements of body language.   Our body language… Continue Reading →

Learning from History to Build a Resilient Small Business

For small businesses in the UK, and across the world, the last three years have been extraordinary. From the tail end of the pandemic to disruptions in the supply chain and a significant shift in the habits of consumers, rapid… Continue Reading →

The Ultimate Small Business Guide To Marketing

Nowadays, the success of any business is largely dependant on their marketing campaigns. After all, you can have the best product on the market or the best service in your sector, but if no one knows about it, you are not going to get very far. The trouble is that there are so many marketing options to choose from and no one wants to spend their money on something if the results aren’t guaranteed.

The Small Business AI Tools To Boost Productivity & Customer Experience 

Today’s business landscape is a competitive one with small businesses finding themselves continually facing challenges when it comes to maximising efficiency, stretching often limited resources, and competing with much larger businesses. Artificial intelligence (AI) which was once seen to be… Continue Reading →

Vital sustainability strategies for the small business

In a world where people are becoming increasingly aware of the environment around it, the affect that their actions can have and the fact that things will need to change, businesses are beginning to see the benefits of sustainability.  The… Continue Reading →

Beyond Vanity Metrics – What actually Impacts the Bottom Line 

Digital Marketing is an ever-evolving world, and it is often too easy to get caught up in a sea of likes, shares, and follower numbers. It is all to common in the world of marketing to put up a great… Continue Reading →

Cybersecurity Essentials – Protect Your SME Data

When it comes to cyberattacks, SMEs are amongst the most vulnerable. Would-be cybercriminals see them as potentially easy targets. This is because they do not have access to the in-house cybersecurity resources of bigger companies, which could help them protect their company… Continue Reading →

Video Marketing Statistics – Why You Need To Get On Board

The digital landscape is constantly evolving, and video marketing is no longer a rising trend—it’s a dominant force. If your business isn’t leveraging the power of video, you’re missing out on a huge opportunity to connect with your audience and… Continue Reading →

Moving from clicks to bricks – Should you find new premises for your business?

If we take a look back over the last couple of years it does appear that for most retail brands e-commerce has been the priority. The pandemic had much to do with this as a way of allowing brands to… Continue Reading →

Harnessing Personalisation To Hack Customer Connections

Personalisation in marketing refers to the strategy of tailoring communication and experiences to individual customers. This is done by assessing their preferences, behaviours and past interactions and drives a marketing strategy that is far from the one size fits all… Continue Reading →

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