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Communication

Customer Retention Tips for Small Businesses

Did you know that the average company loses roughly 20 per cent of their customers on a yearly basis because they do not attend to customer relationships? In fact, in some industries, this can rise to as much as 80… Continue Reading →

Seven Ways to Improve Your Business Communication Skills

When speaking about the importance of business communication, some of the most successful business people (like Warren Buffett and Richard Branson) have said that being able to communicate effectively is the most valuable skill in any business environment. In this… Continue Reading →

Communication skills effective project managers require

The importance of communication when it comes to project management cannot be emphasised enough. If you do not know how to communicate effectively, it is impossible for targets to be reached. This is especially the case when you consider the… Continue Reading →

Top five common mistakes made by project managers

As a project manager, you recognise that your role is pivotal to the success of the project you are managing. In this post, we are going to highlight some of the most common mistakes made by project managers so that… Continue Reading →

Good Body Language: It’s Importance in Business

Body language is incredibly important and it is important we understand how important it is in relation to all aspects of our life and work. Here we look at the 8 different elements of body language.   Our body language… Continue Reading →

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